How it Works
1. CUSTOMISED REWARD CATALOGUE
Allgo works you to select the most appealing rewards for your staff from Allgo’s extensive Reward Catalogue, and to divide the rewards into different tiers (eg 1 Star – 10 Star) that correspond to the service milestones to be recognised. Rewards can include retail gift cards, digital vouchers, technology products, sporting goods, seasonal hampers, travel & hotel vouchers, dining out, spa breaks and adventure experiences.
2. BRANDED WEBSITE
Allgo will set up a branded Service Award website that will allow employees to interact with the programme. The website will have a branded name and url and contain your company’s logos and colour scheme, and have a login for Award Recipients.
3. MILESTONE MANAGEMENT
At the start of the year, you provide Allgo with the dates, service milestones and employee details for all staff who will qualify for a service award during the coming 12 months.
The month before the milestone, Allgo will send a calendar invite to the Line Manager to ensure they have their employee’s work anniversary milestone in their calendar.
The week before each milestone, Allgo will email a branded Award Certificate to the employee. The cert contain a congratulatory message and instructions on how the employee can choose their award. If preferred, a printed service card can be posted out instead (either to the employee or to their line manager).
4. REWARD FULFILLMENT
Service Award recipients can then select their preferred reward online on the Service Award website or by phoning Allgo customer service. Award recipients have huge flexibility in ordering rewards. For example, if an employee is awarded a 4 Star award, they can order 2 x 2 Star Rewards, a single 4 Star Reward, or even 4 x 1 Star Rewards. If they would like a higher-tiered reward, they can also just pay the cost difference to Allgo.
5. CUSTOMER SERVICE
Allgo handles all customer service and queries, and ensures fulfilment of rewards ordered within 10 working days.
Allgo can broadcast a branded Award eZine to all employees every month, publicly recognising the Service Award recipients in the previous or coming month, along with any other Award messages you would like to communicate to staff.
7. ACCOUNT MANAGEMENT
Allgo will appoint an account manager to liaise with on any aspects of the programme. Allgo’s account manager will provide quarterly management reports, containing key metrics for the programme, and will arrange annual review meetings to help continuously develop and improve the programme.